When selling your home, you need an agency that is professional, responsive and gets you the best possible price

Our concern is always with you, the customer.

Our commitment to customer service is shown in our customer feedback. In 2016, we were proud to win 13 awards at the ESTAS Awards, including the gold award for Best Estate Agent in the UK for our Church Langley office.

Interested in the value of your home? Request a free no-obligation valuation, by one of our professional valuation experts. Find out more about us, including more about our people and the services we offer.

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Frequently asked questions

Here are a selection of the questions most often asked by customers when selling their home. If you have any other questions, please do get in touch and we’ll be happy to help.

I want to sell my property. What do I need to do first?

The first step is to request a valuation. We will visit your home at a time to suit you. Our experienced valuation experts will look at your property and use their knowledge of the local market to agree an asking price in consultation with you.

Absolutely. Our New Homes team are actively looking for land for development, whether this is part of a garden, a garage or factory.

If your garden is 150 feet or more in length, or 70 feet in width, the opportunity may exist for development. We also value other plots, such as garages or even factories.

We have extensive experience in developing land and can assist you in obtaining the correct valuation, and in the intricacies of the planning system, to ensure you maximise the value of your asset.

Please get in touch if you own a plot of land, and would like a free, no-obligation guide to its value and development potential.

We all have different tastes, but generally a home that is a ‘blank canvas’ appeals to the widest selection of buyers, as they are able to visualise how they can make the property their own.

A small investment prior to selling your property can often result in a faster sale. We can advise you on changes you make wish to consider making, including how to create a good first impression and the steps that can make your home appear larger and more welcoming.

The first step is for us to prepare your property particulars. We will visit your property at a time convenient to you, record measurements for your floorplan, and take internal and external photographs to showcase your property at its best. We will also need to commission an Energy Performance Certificate (EPC) – more on this below.

Next, your property will be launched onto the major property portals, including Rightmove, Zoopla and Prime Location, and added to our own website.

Our Sales team will search our extensive database for buyers that may be interested in your property, and contact them with details.

We also advertise extensively in the local newspapers using full colour double page spreads. Our distinctive Sales board will alert potential buyers in the local area.

We carefully manage the entire sales transaction on your behalf.

Viewings are accompanied by one of our team, who are skilled at presenting your property in the best possible light. Any feedback will be given to you after each viewing.

Once a buyer is found and an offer agreed, we will continue to liaise with all parties, to ensure that the transaction is concluded as quickly and efficiently as possible.

The time needed to sell a property depends on a number of factors. For example, transactions take place in a chain - starting with a buyer with nothing to sell and ending with a seller who is not purchasing. The number of people in this chain affects the speed of your sale, as the sale can only move at the pace of the slowest link.

Our aim is to progress your house sale as quickly as possible. We know the process inside out from start to finish, and regularly communicate with all other parties to ensure the right steps are being taken. We also offer in-house conveyancing, surveying and mortgage services to help your transaction proceed smoothly.

There are three main costs involved in selling a property:

1. Our Fees

Our fees will be explained when you request a valuation. We pride ourselves on our clear charging, with no hidden extras. Fees become payable when your property is sold and contracts are signed.

2. Energy Performance Certificate (EPC)

The EPC outlines the energy efficiency rating of your property and is a legal requirement when marketing your property for sale. An EPC gives a property an energy efficiency rating from A (most efficient) to G (least efficient). We can organise an EPC on your behalf and will explain the cost at your home valuation.

3. Conveyancing

Conveyancing’ means the legal transfer of your property to the buyer. You can use your own solicitor, or alternatively we offer our own Kings Group Conveyancing Service.

Our service is no sale no fee, with a guaranteed fixed price to keep everything simple. Please let us know if you’d like to know more.

Stamp Duty is payable when you buy a property, so is not applicable to a house sale. If you are also buying a new home, you can calculate the stamp duty payable here:


When all enquiries have been dealt with and both parties’ respective conveyancers are satisfied that everything is in order, you can agree a date of completion and sign the contract.

It is only at this point, when the buyer pays a deposit (typically 10%) that the sale becomes legally binding. Your conveyancer will hold this deposit on your behalf until completion.

It is likely that a surveyor will visit your property on behalf of your buyer. They will be looking for problems such as issues with utilities, damp, cracking, roof or timber defects. In addition, your buyer’s mortgage lender will organise a valuation to confirm that the property is worth the amount that they are lending.

Your conveyancer will provide your buyer’s conveyancer with all the necessary certificates and other documentation, as well as answering any queries about your property. Your buyer’s conveyancer will perform searches of Land Registry and Local Authority information in relation to your home. They will be checking for planning history, and any potential developments around roads, drainage and mining near the property.

You will need to provide information for a fixtures and fittings list, setting out what you intend to remove and what you are prepared to include in the house price.

At the same time, the buyer’s mortgage lender will conduct a mortgage valuation and send a mortgage offer to the buyer.

When all enquiries have been dealt with and both parties’ respective conveyancers are satisfied that everything is in order, you can agree a date of completion and sign the contract.

It is only at this point, when the buyer pays a deposit (typically 10%) that the sale becomes legally binding. Your conveyancer will hold this deposit on your behalf until completion.

Completion is your moving day. Your conveyancer will receive the rest of the purchase price from the buyer or their mortgage lender and will transfer this, along with the deposit, to you.

In most cases you are asked to vacate your property by midday. Unless you have agreed to leave any items as part of the negotiations of the sale, the property should be left empty.

Moving home is always a busy time. Here are some things you may wish to consider.

  1. 1. Find a reliable removal company. We’re happy to recommend a professional remover, affiliated to The National Guild of Removers and Storers. Please contact us for a quote.
  2. 2. Consider whether you want to have a clear out, or temporarily store some items. Containerised storage is very competitively priced.
  3. 3. Make sure that you inform your local authority about the move if parking restrictions are in place at your old or new property so that they can make an allowance for the removals truck.
  4. 4. Use up the contents of your freezer and defrost ahead of your moving day.
  5. 5. Ensure your meters are read on the day of your departure.
  6. 6. Let people know that you are moving. Some of the most important are:
    • The Post Office to redirect mail
    • Your local council for council tax
    • Your gas, electricity, water, TV, Internet and telephone suppliers
    • Cancel or set up any milk or newspaper deliveries
    • Banks, building societies and insurers
    • Your doctor, dentist and vet
    • Children’s schools
    • Your employer
    • The DVLA
    • Any clubs
  7. 7. Draw out a floor plan for your new home so that your removal company can unload everything exactly where you need it. At your new address, label each room with a post-it note, so the removals team put everything in the right place.
  8. 8. Consider asking friends or family to look after your children or pets on the day of the move.
  9. 9. Put aside any important documents, telephone numbers or entertainment for the kids, so that they are easily accessible during the move.
  10. 10. Remember to leave all keys and instructions for things like heating and alarms with the new owner.